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Testimonials

Serving Our Customers is Our Only Priority



“The people at Jonesville Tuffy have done a great job over the years servicing my Cadillac STS-V and Lincoln Mark LT. They've done tires, brakes, oil changes, alignments, etc. All of the work has been outstanding and they do it for a fraction of what dealerships charge. There are too many shops that over promise and under deliver, but Newberry Tuffy is the opposite. The work on my vehicles has always been done before promised, cost sometimes lower, and always great service!”

— Dax D. Janakas


“JW, Mike and Crew at Jonesville Tuffy are the most trustworthy, reliable and friendly auto service center, providing outstanding customer service. We have been friends with JW and the Tuffy crew since 2005, and they have always treated us like family. They explain and show us what is needing to be serviced and it helps us to understand how our vehicles operate. We wouldn't trust anyone else with our vehicles.”

— Rebecca and Tracey Tozzi


“Dear Mr. J.W. McNeal,

This is to highly compliment Mr. Mike Potteiger in his assistance to my needs on 21st this month (4/21/2010). I was impressed with his courtesy, knowledge and speed in helping me in an unexpected car problem.

You are fortunate to have an employee of Mike Potteiger’s ability, as are your customers!”

— Ms. Nancy McWillie


“Dear Tuffy team,

I would like to sincerely thank you for your patience and diligence in helping me to correct the problem with the brakes in my Jeep Cherokee.

Everyone was extremely friendly and helpful and went above and beyond, which is so rare these days!

Thanks again for helping me make sure that my family and I feel safe in our vehicle.”

— Sonia & Family


“Dear J.W., Joey and the rest of the Tuffy team,

The squeak is finally fixed in the Mitsubishi. We appreciate, very much, the continued service and care we receive from your entire team. We recommend you to everyone!

Thank you very much.”

— Terri Hodgson


“Dear J.W.,

Thanks so much to you and your technician for the repairs to my ’93 Seville’s radiator & cooling system on Saturday, the 26th of April.

I was relieved to find your service center located not more than 5 minutes from my hotel when I pulled off I-75 with an overheating car. The diagnosis and repair were spot on. The car’s temperature stayed in the 192° - 196° range all of my trip to Peoria, IL (mother-in-law’s house) at a consistent speed of 80 mph.

I especially appreciated your call at 4 to check on the repairs. From 1 Tom Petty Fan to Another, Thanks so much for saving my trip.”

— Joem Kanosky


“I have been a customer for several years. I come back to JW and his team because I know I can trust their judgement and their work.”

— Eric Buffkin


“We always appreciate you and your ACE staff for your prompt and very Knowledgeable Service!

Thank You Again! (p.s. The car is running great!)”

— Dorothy & George LaQuino


“Just wanted to thank you guys. You have restored my faith in car maintenance shops. You all go beyond the mechanics and make it more of a personal service. That extra step places you above the others.

Thanks again and God bless. (p.s. The car is running great!)”

— L. Powell